For questions about your order, please contact our customer service and someone will get back to you within 1 business day.

Please note that our hours are Monday to Friday from 9am to 5pm EST. We are closed on holidays and weekends. Our response may get flagged as spam, so please check there or add to your whitelist in your email so that you don't miss our email back to you!


For all press inquiries only, please contact our PR agency 5W:

*Please note, emails to this address do not come to Catrice Cosmetics - if you have questions about your order please use only.